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We value our patients' experience at Cleveland Chiropractic & Rehabilitation PLLC. If you are currently a chiropractic patient, please feel free to complete the following Client Experience Questionnaire. The Questionnaire is in Adobe Acrobat format, and requires the free Acrobat Reader to view.

Download & Print Questionnaire

Dr. Rachel Masterson
Your Cleveland Chiropractor


" I was in pain very much with my lower back. Dr. Rachel and staff were awesome! Everyone really needs to visit them. They will take wonderful care of you!"

-Kenny S.

"A few weeks ago, I was in so much pain with my back I could not walk without crying. I was not able to sleep all night but only a few hours. My wonderful husband was at his wit's end. He saw an ad in the paper that offered a free visit to Cleveland Chiropractic & Rehabilitation for an exam and x-rays. I had never been to a chiropractor so I was doubtful. But my husband made me an appointment anyway. When I walked in the door, I was greeted with a smile. The staff were so warm and friendly and I felt at ease. All I can say is for the first time in weeks I slept through the night without waking up in pain. If you have wondered about going to a chiropractor, call Cleveland Chiropractic & Rehabilitation. Dr. Rachel Masterson is very friendly and gentle. Go see her; you will not regret it, I promise."

-Wilma R.

"I enjoy my visits to Cleveland Chiropractic & Rehabililtation. Dr. Rachel and the staff are friendly and care about how I am feeling. Everyone who comes in is treated with respect. The facility is clean and easy to enter and exit.  

-Elsie J.

"I'm so happy I saw Dr. Rachel's ad in the Cleveland Banner. I was in lots of pain and all drawn over walking with a cane. I called and got the appointment the next morning. After going in and having x-rays and 2 treatments, I had lots less pain. Now I am pain-free, not walking with the cane, and walking straight. If you are in need of a chiropractor, I recommend you go see Dr. Rachel."

-Geraldine W.

"I would like to thank the staff at Cleveland Chiropractic & Rehabilitation for providing a great experience during a time when I needed help. Friday, February 7, 2014 started off like any other day. I was sitting in a chair tying my shoes and stood up only to fall back to the floor in great pain.  The pain was coming from the middle to the right side of my lower back.  I could not stand up straight, I could not sit straight and the only position that brought relief was to lie on the floor with my feet propped up. This lasted until Monday when I finally sought help from Cleveland Chiropractic & Rehabilitation.  I was barely able to walk and could not get in or out of a vehicle without help from someone.  I had never been to a Chiropractor before and really was unsure if they could help me.  I noticed a significant reduction in pain after the second visit and within a week I was able to walk around with minimal discomfort. After three weeks I was nearly normal and able to perform all my duties at work. After a month I have no more pain or discomfort and I am doing all the things I was doing before I suffered fro my bulging disc. I would like to recommend Cleveland Chiropractic & Rehabilitation to anyone that is suffering pain and/or discomfort. They care about their patients and are passionate about the care they provide.  I've had a wonderful experience at Cleveland Chiropractic & Rehabilitation."

- B. Atchley

"Having both Lupus and Fibromyalgia I've dealt with pain since my teen years. At age 28 I felt old and helpless.  I figured my back and neck were just Autoimmune related. In only a month, I feel young again. I can do things that I haven't been able to do in years without feeling pain. I'm so thankful to have found Dr. Rachel and Christen!"

-Gladys S.

"My name is Rhonda Lang, I am 60 years old and when I met Dr. Rachel Masterson I was in so much pain that frankly I was ready to jump off a bridge. It hurt so bad when I would sit or lay down that I just wanted to scream. Within one week of treatment by Dr. Rachel I was able to sleep all night without any pain! Within a month of adjustments by Dr. Rachel I was able to sit with very little pain. Three months in to my treatment we made a driving trip from Louisville, KY to Lakeland, FL and I had NO trouble with my back at all! Dr. Rachel has literally saved my life and rescued me from pain! She is the best at what she does, Thank you Dr. Rachel!"

- Rhonda

"I have always been skeptical of a chiropractor. But I was experiencing some issues that an MRI, MRA and ultrasound kept coming up negative.  I came to Dr. Rachel with Dawn M. and decided to have a consultation. Dr. Rachel immediately recognized structural damage, x-rays only proved her diagnosis correct. After only 2 adjustments I have experienced major relief! A wellness plan was offered and I am so excited to continue my treatment not only to treat my symptoms."

-T. Gentry

"I started care on the first of January with pain levels of 8-9/10 with 10 being the worst. By late February pain level is zero and haven't had to take any pain medication"

-Diana W.

"I've known for years that I needed a Chiropractor but decided I didn't have time. My husband stated getting adjusted on a regular basis and felt so much better that I decided it was time for me to feel better too. At the time I didn't have full rotation of my neck and my headaches were constant. Within 2 visits I could finally turn my head to look over both shoulder and my headaches have stopped.  I wish I hadn't waited so long for relief that was so easy to get. It's the one Doctor appointment that I look forward to every week! Thank you Dr. Rachel!"
-Laura F.

Sign up using the form or call 423-790-1451 to make your appointment.

Office Hours

DayMorningAfternoon
Monday9 - 122 - 6
Tuesday--------2 - 6
Wednesday9 - 122 - 6
Thursday9 - 122 - 6
Friday9 - 122 - 6
SaturdayClosed.Closed
SundayClosedClosed
Day Morning Afternoon
Monday Tuesday Wednesday Thursday Friday Saturday Sunday
9 - 12 -------- 9 - 12 9 - 12 9 - 12 Closed. Closed
2 - 6 2 - 6 2 - 6 2 - 6 2 - 6 Closed Closed